Automotive Technical Specialist, Claim Resolutions - Hybrid

Job opportunity

Expected salary range

$33

Job status

Full-time

Location

OPENLANE
Brampton, ON, Canada

Workplace

On site

Job Description

Join OPENLANE as an Automotive Technical Specialist in Claims Resolutions!

Become part of a technology-driven company transforming the used vehicle marketplace. Use your hands-on automotive diagnostic skills and customer relations expertise to investigate and resolve claims with fairness and accuracy. We value driven waybuilders, relentless curiosity, and fearless ownership. Competitive pay and comprehensive benefits await, including medical, dental, vision, 401K or RRSP match, paid leave, and opportunities for professional growth in a hybrid work environment near Vehicle Logistics Centers or fully remote for exceptional candidates.

What You'll Do:

  • Verify vehicle condition data and resolve customer arbitration claims
  • Communicate clearly with customers for transparent resolutions
  • Educate and mediate disputes with sound technical judgment
  • Stay updated on arbitration policies across different regions

Must Haves:

  • 2+ years automotive industry experience (Technician, Service Advisor, etc.)
  • Excellent communication and conflict resolution skills
  • Basic computer and CRM proficiency

Become a part of a diverse and advancing organizational culture with plenty of opportunities to expand your skills! Apply now and drive your career forward.

Share this job

OPENLANE

OPENLANE

🚗 Are you an experienced automotive technician or service advisor looking for a tech-forward role? Join OPENLANE as an Automotive Technical Specialist and be the crucial link between vehicle diagnostics and claim resolution. Enjoy competitive hourly pay from $27 to $33 CAD, hybrid or remote work options, and excellent benefits including health coverage and 401K/RRSP matching. Use your skills to mediate disputes, analyze vehicle conditions, and enhance customer satisfaction in a supportive, innovative environment. Apply today and accelerate your career! 🌟

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